Privacy Policy

(A) This Policy

This Policy explains how we may Process your Personal Data. This Policy may be amended or updated from time to time, so please check it regularly for updates.

This Policy is issued by Tierra Law Firm LLC, a limited liability company registered in the State of Louisiana in the United States of America, and its related partnerships and associations (together, “Firm”, “we”, or “us”).

This Policy is addressed to individuals outside our organization with whom we interact, including individual clients, representatives of client organizations, visitors to our Sites, users of our software and applications, and other users of our services (together, “you”). Defined terms used in this Policy are explained in Section (R) below.

This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make to the terms of this Policy.

(B) Collection of Personal Data

We may collect or obtain Personal Data about you: (i) directly from you (e.g., where you contact us); (ii) in the course of our relationship with you (e.g., if we provide legal advice to you); (iii) when you make your Personal Data public (e.g., if you make a public post on social media); (iv) when you download, install, or use any of our software and applications; (v) when you visit our Sites; (vi) when you register to use any of our services; or (vii) when you interact with any third party content or advertising on a Site or in our software and applications. We may also receive Personal Data about you from third parties.

We may collect Personal Data about you from the following sources:

• Data you provide: We may obtain your Personal Data when you provide it to us (e.g., where you contact us via email or telephone, or by any other means).
• Relationship data: We may collect or obtain your Personal Data in the ordinary course of our relationship with you (e.g., in our corresponding with you).
• Data you make public: We may collect or obtain your Personal Data that you choose to make public, including via social media (e.g., we may collect information from your social media or public listings).
• App data: We may collect or obtain your Personal Data when you download or use any of our software and applications.
• Site data: We may collect or obtain your Personal Data when you visit any of our Sites or use any features or resources available on or through a Site.
• Registration details: We may collect or obtain your Personal Data when you use, or register to use, any of our Sites, software and applications, or services.
• Content and advertising information: If you choose to interact with any third party content or advertising on a Site or in software and applications, we may receive Personal Data about you from the relevant third party.
• Third party information: We may collect or obtain your Personal Data from third parties who provide it to us.

(C) Creation of Personal Data

We may create Personal Data about you (e.g., internal records of our interactions with you).

We may also create Personal Data about you, such as records of your communications and interactions with us, attendance at our events or interviews with us. We may record telephone calls, meetings, and other interactions in which you are involved, in accordance with applicable law.

(D) Categories of Personal Data we may Process

We may Process: (i) your personal details (e.g., your name); (ii) demographic data (e.g., your age); (iii) your contact details (e.g., your address); (iv) matter details (e.g., your instructions to us); (v) records of your consents to our Processing of your Personal Data;
(vi) payment details (e.g., your billing address); (vii) information about your use of our Sites and Software and applications (e.g., the type of device you are using); (viii) details of your current employer; (ix) information about your interactions with our content or advertising; and (x) any views or opinions you provide to us.

We may Process the following categories of Personal Data about you:

• Personal details: given name; preferred name; and photograph.
• Demographic information: gender; date of birth; age; nationality; salutation; title; and language preferences.
• Identifier information: passport or national identity number; utility provider details; bank statements; tenancy agreements.
• Contact details: correspondence address; telephone number; email address; and details of your public social media.
• Matter details: details of individuals instructing Firm; Personal Data included in correspondence, transaction documents, evidence or other materials that we Process in the course of providing services and legal advice.
• Attendance records: details of meetings and other events organized by or on behalf of Firm that you have attended.
• Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information
• Payment details: billing address; payment method; bank account number or credit card number; cardholder or accountholder name; card or account security details; card ‘valid from’ date; and card expiry date; invoice records; payment records; BACS details; SWIFT details; IBAN details; payment amount; payment date; and records of checks.
• Data relating to our Sites and software and applications: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; software and applications usage statistics; software and applications settings; dates and times of connecting to software and applications; and other technical communications information; username; password; security login details; usage data; aggregate statistical information.
• Employer details: where you interact with us in your capacity as an employee, the name, address, telephone number and email address of your employer.
• Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or software and applications screens displayed to you, and any interaction you may have had with such content or advertising including mouse hover, clicks, any forms you complete including incomplete forms not submitted and any screen interactions.
• Views and opinions: any opinions that you choose to send to us, or publicly post about us on social media.

(E) Sensitive Personal Data

If we need to Process your Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

If we Process your Sensitive Personal Data in the ordinary course of our business for any reason, we rely on one of the following legal bases:

• Compliance with applicable law: We may Process your Sensitive Personal Data where the Processing is required or permitted by applicable law
• Detection and prevention of crime: We may Process your Sensitive Personal Data where the Processing is necessary for the detection or prevention of crime;
• Establishment, exercise or defense of legal rights: We may Process your Sensitive Personal Data where the Processing is necessary for the establishment, exercise or defense of legal rights; or
• Consent: We may Process your Sensitive Personal Data where we have, in accordance with applicable law, obtained your express consent prior to Processing your Sensitive Personal Data.

(F) Purposes of Processing and legal bases for Processing

We Process Personal Data for the following purposes: providing our Sites, software and applications, and services to you; compliance checks; operating our business; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; improving our Sites, Software and applications, and services; fraud prevention; and recruitment and
dealing with job applications.

(G) Disclosure of Personal Data to third parties

We may disclose your Personal Data to: (i) legal and regulatory authorities; (ii) our external advisors; (iii) our Processors; (iv) any party as needed in connection with legal proceedings; (v) any party necessary for investigating, detecting or preventing criminal offences; (vi) any purchaser of our business; and (vii) any third party providers of advertising, plugins or content used on our Sites or our Software and applications.

We may disclose your Personal Data to other Firm entities, for legitimate business purposes (including operating our Sites and our software and applications, and providing services to you), in accordance with applicable law and subject to applicable professional and regulatory requirements regarding confidentiality and professional secrecy. In addition, we may disclose your Personal Data to:

• legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
• accountants, auditors, lawyers and other outside professional advisors to Firm, subject to binding contractual obligations of confidentiality;
• third party Processors (such as providers of data hosting services and document review services), located anywhere in the world, subject to the requirements noted below in this Section (G);
• any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defense of legal rights;
• any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including safeguarding against and the prevention of threats to public security;
• any relevant third party acquirer(s), in the event that we sell or transfer all or any portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); and
• any relevant third party provider, where our Sites and our software and applications use third party advertising, plugins or content. If you choose to interact with any such advertising, plugins or content, your Personal Data may be shared with the relevant third party provider. We recommend that you review that third party’s privacy policy before interacting with its advertising, plugins or content.

If we engage a third party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the
confidentiality and security of the Personal Data, together with any additional requirements under applicable law.

(H) International transfer of Personal Data

We may transfer your Personal Data to recipients in other countries. Where we transfer Personal Data from the EEA or the UK to a recipient outside the EEA or the UK that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.

Because of the international nature of our business, we may need to transfer your Personal Data to other Firm entities, and to other third parties as noted in Section (G) above, in connection with the purposes set out in this Policy. For this reason, we may transfer your Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

Where we transfer your Personal Data from the EEA or the UK to recipients located outside the EEA or the UK who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses. You may request a copy of our Standard Contractual Clauses using the contact details provided in Section (P) below.

Please note that when you transfer any Personal Data directly to a Firm entity established outside the EEA, we are not responsible for that transfer of your Personal Data (and such transfer is not based on or protected by our Standard Contractual Clauses). We will nevertheless Process your Personal Data, from the point at which we receive those data, in accordance with the provisions of this Privacy Policy.

We use cloud hosted services for some of our systems, which may include document management, email and collaboration systems. Personal Data provided to us or created and processed on your behalf may be stored in these cloud hosted services.

(I) Data security

We implement appropriate technical and organizational security measures to protect your Personal Data. Please ensure that any Personal Data that you send to us are sent securely.

We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.

(J) Data accuracy

We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

We take every reasonable step to ensure that:

• your Personal Data that we Process are accurate and, where necessary, kept up to date; and
• any of your Personal Data that we Process that are inaccurate are erased or rectified without delay.

From time to time we may ask you to confirm the accuracy of your Personal Data.

(K) Data minimisation

We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.

We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Policy.

(L) Data retention

We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed.

We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Policy.

The criteria for determining the duration for which we will keep your Personal Data are as follows: we will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In particular, we may retain your Personal Data for the duration of any period necessary to establish, exercise or defend any legal rights.

(M) Your legal rights

Under applicable law, you may have a number of rights, including: (i) the right not to provide your Personal Data to us; (ii) the right of access to your Personal Data; (iii) the right to request rectification of inaccuracies; (iv) the right to request the erasure, or restriction of Processing, of your Personal Data; (v) the right to object to the Processing of your Personal Data; (vi) the right to have your Personal Data transferred to another Controller; (vii) the right to withdraw consent; (viii) and the right to lodge complaints with Data Protection Authorities. We may require proof of your identity before we can give effect to these rights.

Subject to applicable law, you may have a number of rights regarding our Processing of your Relevant Personal Data, including:

• the right not to provide your Personal Data to us (however, please note that we may be unable to provide you with the full benefit of our Sites, our software and applications, or our services, if you do not provide us with your Personal Data);
• the right to request access to, or copies of, your Personal Data, together with information regarding the nature, Processing and disclosure of those Personal Data;
• the right to request rectification of any inaccuracies in your Personal Data;
• the right to request, on legitimate grounds:
  
  • erasure of your Personal Data; or
  • restriction of Processing of your Personal Data;
• the right to have certain Personal Data transferred, in a structured, commonly used and machine-readable format, to the extent applicable;
• where we Process your Personal Data on the basis of your consent, the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Data in reliance upon any other available legal bases); and
• the right to lodge complaints with a Data Protection Authority regarding the Processing of your Personal Data by us or on our behalf.

Nothing in this Policy affects any of your other statutory rights.

To exercise one or more of the rights described in this Policy, or to ask a question about these rights or any other provision of this Policy, or about our Processing of your Personal Data, please use the contact details provided in Section (Q) below. Please note that:

• we may require proof of your identity before we can give effect to these rights; and
• where your request requires the establishment of additional facts (e.g., a determination of whether any Processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.

(N) Cookies and similar technologies

We may Process your Personal Data by our use of Cookies and similar technologies. For more information, please see our Cookie Policy.

When you visit a Site or use our software and applications we may place Cookies onto your device, or read Cookies already on your device, subject always to obtaining your consent, where required, in accordance with applicable law. We use Cookies to record information about your device, your browser and, in some cases, your preferences and browsing habits. We may Process your Personal Data through Cookies and similar technologies, in accordance with our Cookie Policy.

(O) Legal Statements

Our Legal Statements govern all use of our Sites and our software and applications.

All use of our Sites, our software and applications, or our services is subject to our Legal Statements. We recommend that you review our Legal Statements regularly, in order to review any changes we might make from time to time.

(P) Direct marketing

We may Process your Personal Data to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.

We may Process your Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding services that may be of interest to you. If we provide services to you, we may send information to you regarding our services and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but we may continue to contact you to the extent necessary for the purposes of any services you have requested.

(Q) Contact details

If you have any comments, questions or concerns about data privacy, including the processing of personal data carried out by us, or on our behalf, choosing "data privacy" from the subject drop down menu.

(R) Definitions

• "Adequate Jurisdiction" a jurisdiction that has been formally designated by the European Commission or the United Kingdom Government as providing an adequate level of protection for Personal Data.
• "software and applications" means any software or application made available by us including where we make such applications available via third party stores or marketplaces, or by any other means.
• "Cookie" means a small file that is placed on your device when you visit a website (including our Sites). In this Policy, a reference to a "Cookie" includes analogous technologies such as web beacons and clear GIFs.
• "Data Protection Authority" means an independent public authority that is tasked, by law, with overseeing compliance with applicable data protection laws.
• "EEA" means the European Economic Area (the Member States of the European Union, together with Norway, Liechtenstein and Iceland).
• Personal Data" means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
• "Process", "Processing"; or "Processed"; means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• "Processor" means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).
• "Sensitive Personal Data" means Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that may be deemed to be sensitive under applicable law.
• "Site" means any website operated, or maintained, by us or on our behalf.
• "Standard Contractual Clauses" means template data transfer clauses approved by the European Commission or by a Data Protection Authority for the purpose of transferring data outside of the EEA or the United Kingdom.